Your privacy is vitally important to us. Firstly, you can be assured it has always been, and will continue to
be our policy never to share our customer list with any individual, company or organization. The only reason
we require certain information is to provide you with the highest level of customer service.
To better protect your privacy we provide this notice explaining King Arthur's Tools Company and online information
policy and the choices you can make about the way your information is collected and used. To make this notice
easy to find, we make it available at the bottom of every single page on the website.
What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, mailing address, phone number, credit card number,
expiration date and the CCV number on the back of the credit card. This allows us to process and fulfill your orders,
and notify you of your order status. Your phone number is necessary for UPS shipping and International shipping. It
will also be used to contact you if there is a question regarding your order. Phone numbers will not be used for sales
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new
products and services or upcoming events. If you do not wish to receive such mailings from King Arthur’s Tools,
please contact us by email, phone or mail.
We personalize your shopping experience by using your purchases to shape our recommendations about other
merchandise that might be of interest to you. We also monitor customer traffic patterns and site usage to help us
develop the design and layout of the store.
How do we protect customer information?
Personal information is collected when an account is set up for a purchase transaction using secure socket layer
(SSL) encryption. Only that information which is needed to complete the transaction is required. Your account is
password protected, and you can access it at anytime.
Can you tell me about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our
cookies do not contain any personally identifying information, but they do enable us to provide features such as 1-
Click shopping and to store items in your shopping cart between visits. Most Web browsers automatically accept
cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of
the features in our store, including placing items in your shopping cart and purchasing them.
Our commitment to children's privacy
King Arthur’s Tools web site contains no objectionable material and is considered to be "child safe." Protecting the
privacy of the very young is especially important. For that reason, we never collect or maintain information at our
website from those we actually know are under 13, and no part of our website is structured to attract anyone under
We are committed to protecting your privacy. We only use the information we collect on the site to make shopping
at King Arthur’s Tools possible and to enhance your overall shopping experience. We have earned an excellent
reputation over many years for an unparalleled and high standard of personalized customer service by listening to
our customers. We do not take your trust lightly or for granted. The information you share with us is used to the
benefit of both of us making this a win-win situation.
By using our web site, you consent to the collection and use of this information by King Arthur’s Tools. In the rare
aware of what information we collect and how we use it.
Tell us what you think
King Arthur’s Tools welcomes your questions and comments about privacy. Please email us at